Defect Management
Defect Management
Stop defects falling through cracks and wasting time chasing trades to fix what's broken.
Zero defects forgotten. No chasing trades for updates. Instant verification of completed work. Clean handovers that protect your reputation and eliminate post-settlement rework costs.
The Problem: Defect Tracking is Manual, Scattered, and Broken
Traditional defect management is a nightmare. Inspectors walk sites with clipboards making paper lists. Descriptions are vague ("crack in wall—bedroom 2"). Photos are on phones that don't sync anywhere. Subcontractors claim they fixed issues but you can't verify without another site visit. Defects get forgotten, missed, or discovered too late—often after the client's moved in.
You spend hours chasing trades: "Did you fix that waterproofing issue?" "Which crack are you talking about?" "Send me a photo proving it's done." Meanwhile, defects pile up, handover gets delayed, and clients lose confidence when issues appear after settlement.
The real cost isn't just the rework—it's the damaged reputation, the warranty claims, the client relationships that never turn into referrals because their experience ended with a punch list of problems.
The Solution: AI-Powered Defect Tracking from Capture to Completion
Defect Management makes tracking effortless from the moment an issue is spotted to final verification it's resolved. No paper lists, no chasing people, no wondering if work is actually complete.
Instant Mobile Capture Spot a defect on site? Open your phone, take a photo, speak a description. AI transcribes your voice into detailed text—no typing on site, no forgetting details later. Photo, description, location—captured in seconds while you're standing at the issue.
AI-Transcribed Voice Descriptions "Cracked grout in master bathroom shower, bottom left corner, needs complete re-grout of affected area." Speak it naturally, AI writes it accurately. No abbreviations that confuse trades. No missing context because you were rushing.
Floor Plan Pin Drops Drop a pin directly on floor plans showing exactly where the defect is located. Trades see the photo, description, AND precise location—no confusion, no "I couldn't find it," no wasted trips.
PDF Defect Reports Generate complete defect reports in one click—all photos, descriptions, locations perfectly formatted. Issue to subcontractors via email. Professional documentation without manual report creation.
QR Code Verification System Each defect gets a unique QR code. Subcontractors scan it with their phone (no app login required), upload a photo of the completed work, mark it done. They don't need passwords, training, or access to your systems—just scan and upload.
AI Completion Verification When subcontractors upload completion photos, AI compares before/after images to verify work is done. Cracked grout before, clean grout after? Approved automatically. Something looks wrong? Escalates to your team for review. No site visits to verify every repair.
Real-Time Tracking Dashboard See every defect's status—reported, assigned, in progress, completed, verified. Know exactly which trades have outstanding work, what's overdue, what's blocking handover. No chasing people for updates.
Automatic Trade Notifications Defects automatically notify assigned subcontractors with all details—photos, descriptions, location, deadline. No manual emailing. No wondering if they got the message.
Benefits & Outcomes
Zero Defects Forgotten Every issue captured with photo proof and location. Nothing falls through cracks because it lived on someone's paper list or phone photo gallery. Everything tracked until verified complete.
No More Chasing Trades Subcontractors get automatic notifications with all details. They scan QR codes and upload completion proof. You see status in real-time without calling, texting, or emailing for updates.
Instant Completion Verification AI compares before/after photos and approves obvious completions automatically. You only review the 10% that need human judgment—not every single repair verification.
Clean Handovers Know exactly what's outstanding before client walkthroughs. Nothing gets discovered during handover that should have been caught weeks earlier. Professional, complete, ready for settlement.
Eliminate Post-Settlement Rework Defects caught and fixed during construction cost hours. Same defects discovered after handover cost thousands—access issues, client frustration, emergency scheduling. Proper tracking prevents expensive late discoveries.
Professional Documentation Generate defect reports for clients, surveyors, or compliance—perfectly formatted with all photos and locations. No scrambling to create reports from scattered notes.
Subcontractor Accountability Complete audit trail showing when defects were reported, when trades were notified, when work was marked complete, and photo proof of resolution. No disputes about who was responsible or when they were told.
The Problem: Defect Tracking is Manual, Scattered, and Broken
Traditional defect management is a nightmare. Inspectors walk sites with clipboards making paper lists. Descriptions are vague ("crack in wall—bedroom 2"). Photos are on phones that don't sync anywhere. Subcontractors claim they fixed issues but you can't verify without another site visit. Defects get forgotten, missed, or discovered too late—often after the client's moved in.
You spend hours chasing trades: "Did you fix that waterproofing issue?" "Which crack are you talking about?" "Send me a photo proving it's done." Meanwhile, defects pile up, handover gets delayed, and clients lose confidence when issues appear after settlement.
The real cost isn't just the rework—it's the damaged reputation, the warranty claims, the client relationships that never turn into referrals because their experience ended with a punch list of problems.
The Solution: AI-Powered Defect Tracking from Capture to Completion
Defect Management makes tracking effortless from the moment an issue is spotted to final verification it's resolved. No paper lists, no chasing people, no wondering if work is actually complete.
Instant Mobile Capture Spot a defect on site? Open your phone, take a photo, speak a description. AI transcribes your voice into detailed text—no typing on site, no forgetting details later. Photo, description, location—captured in seconds while you're standing at the issue.
AI-Transcribed Voice Descriptions "Cracked grout in master bathroom shower, bottom left corner, needs complete re-grout of affected area." Speak it naturally, AI writes it accurately. No abbreviations that confuse trades. No missing context because you were rushing.
Floor Plan Pin Drops Drop a pin directly on floor plans showing exactly where the defect is located. Trades see the photo, description, AND precise location—no confusion, no "I couldn't find it," no wasted trips.
PDF Defect Reports Generate complete defect reports in one click—all photos, descriptions, locations perfectly formatted. Issue to subcontractors via email. Professional documentation without manual report creation.
QR Code Verification System Each defect gets a unique QR code. Subcontractors scan it with their phone (no app login required), upload a photo of the completed work, mark it done. They don't need passwords, training, or access to your systems—just scan and upload.
AI Completion Verification When subcontractors upload completion photos, AI compares before/after images to verify work is done. Cracked grout before, clean grout after? Approved automatically. Something looks wrong? Escalates to your team for review. No site visits to verify every repair.
Real-Time Tracking Dashboard See every defect's status—reported, assigned, in progress, completed, verified. Know exactly which trades have outstanding work, what's overdue, what's blocking handover. No chasing people for updates.
Automatic Trade Notifications Defects automatically notify assigned subcontractors with all details—photos, descriptions, location, deadline. No manual emailing. No wondering if they got the message.
Benefits & Outcomes
Zero Defects Forgotten Every issue captured with photo proof and location. Nothing falls through cracks because it lived on someone's paper list or phone photo gallery. Everything tracked until verified complete.
No More Chasing Trades Subcontractors get automatic notifications with all details. They scan QR codes and upload completion proof. You see status in real-time without calling, texting, or emailing for updates.
Instant Completion Verification AI compares before/after photos and approves obvious completions automatically. You only review the 10% that need human judgment—not every single repair verification.
Clean Handovers Know exactly what's outstanding before client walkthroughs. Nothing gets discovered during handover that should have been caught weeks earlier. Professional, complete, ready for settlement.
Eliminate Post-Settlement Rework Defects caught and fixed during construction cost hours. Same defects discovered after handover cost thousands—access issues, client frustration, emergency scheduling. Proper tracking prevents expensive late discoveries.
Professional Documentation Generate defect reports for clients, surveyors, or compliance—perfectly formatted with all photos and locations. No scrambling to create reports from scattered notes.
Subcontractor Accountability Complete audit trail showing when defects were reported, when trades were notified, when work was marked complete, and photo proof of resolution. No disputes about who was responsible or when they were told.
The Problem: Defect Tracking is Manual, Scattered, and Broken
Traditional defect management is a nightmare. Inspectors walk sites with clipboards making paper lists. Descriptions are vague ("crack in wall—bedroom 2"). Photos are on phones that don't sync anywhere. Subcontractors claim they fixed issues but you can't verify without another site visit. Defects get forgotten, missed, or discovered too late—often after the client's moved in.
You spend hours chasing trades: "Did you fix that waterproofing issue?" "Which crack are you talking about?" "Send me a photo proving it's done." Meanwhile, defects pile up, handover gets delayed, and clients lose confidence when issues appear after settlement.
The real cost isn't just the rework—it's the damaged reputation, the warranty claims, the client relationships that never turn into referrals because their experience ended with a punch list of problems.
The Solution: AI-Powered Defect Tracking from Capture to Completion
Defect Management makes tracking effortless from the moment an issue is spotted to final verification it's resolved. No paper lists, no chasing people, no wondering if work is actually complete.
Instant Mobile Capture Spot a defect on site? Open your phone, take a photo, speak a description. AI transcribes your voice into detailed text—no typing on site, no forgetting details later. Photo, description, location—captured in seconds while you're standing at the issue.
AI-Transcribed Voice Descriptions "Cracked grout in master bathroom shower, bottom left corner, needs complete re-grout of affected area." Speak it naturally, AI writes it accurately. No abbreviations that confuse trades. No missing context because you were rushing.
Floor Plan Pin Drops Drop a pin directly on floor plans showing exactly where the defect is located. Trades see the photo, description, AND precise location—no confusion, no "I couldn't find it," no wasted trips.
PDF Defect Reports Generate complete defect reports in one click—all photos, descriptions, locations perfectly formatted. Issue to subcontractors via email. Professional documentation without manual report creation.
QR Code Verification System Each defect gets a unique QR code. Subcontractors scan it with their phone (no app login required), upload a photo of the completed work, mark it done. They don't need passwords, training, or access to your systems—just scan and upload.
AI Completion Verification When subcontractors upload completion photos, AI compares before/after images to verify work is done. Cracked grout before, clean grout after? Approved automatically. Something looks wrong? Escalates to your team for review. No site visits to verify every repair.
Real-Time Tracking Dashboard See every defect's status—reported, assigned, in progress, completed, verified. Know exactly which trades have outstanding work, what's overdue, what's blocking handover. No chasing people for updates.
Automatic Trade Notifications Defects automatically notify assigned subcontractors with all details—photos, descriptions, location, deadline. No manual emailing. No wondering if they got the message.
Benefits & Outcomes
Zero Defects Forgotten Every issue captured with photo proof and location. Nothing falls through cracks because it lived on someone's paper list or phone photo gallery. Everything tracked until verified complete.
No More Chasing Trades Subcontractors get automatic notifications with all details. They scan QR codes and upload completion proof. You see status in real-time without calling, texting, or emailing for updates.
Instant Completion Verification AI compares before/after photos and approves obvious completions automatically. You only review the 10% that need human judgment—not every single repair verification.
Clean Handovers Know exactly what's outstanding before client walkthroughs. Nothing gets discovered during handover that should have been caught weeks earlier. Professional, complete, ready for settlement.
Eliminate Post-Settlement Rework Defects caught and fixed during construction cost hours. Same defects discovered after handover cost thousands—access issues, client frustration, emergency scheduling. Proper tracking prevents expensive late discoveries.
Professional Documentation Generate defect reports for clients, surveyors, or compliance—perfectly formatted with all photos and locations. No scrambling to create reports from scattered notes.
Subcontractor Accountability Complete audit trail showing when defects were reported, when trades were notified, when work was marked complete, and photo proof of resolution. No disputes about who was responsible or when they were told.
Frequenly asked questions
Frequenly asked questions
Frequenly asked questions
Do my subcontractors need to download an app or create accounts?
No. Subcontractors simply scan a QR code with their phone camera and upload a photo of completed work. No app downloads, no passwords, no training required. They can verify repairs in seconds.
How does the AI verify that defects are actually fixed?
When a subcontractor uploads a completion photo, our AI compares it to the original defect image. If the repair is clearly visible (cracked grout replaced, hole patched, etc.), it's approved automatically. Anything uncertain gets flagged for your review.
Can I use this for projects already in progress?
Absolutely. You can start capturing defects at any stage of construction. Just photograph existing issues, add voice descriptions, and pin them to your floor plans. The system picks up wherever you are in the build.
Can I export reports?
Your defect data stays yours. Generate professional PDF reports anytime with one click, complete with photos, descriptions, and locations. Export for clients, surveyors, or your own records whenever you need them.
Can I mark up photos to highlight specific issues?
Yes. You can annotate defect photos directly on your phone—draw circles, arrows, or add text to pinpoint exactly what needs fixing. Subcontractors see your markups alongside the description and floor plan location, so there's no confusion about what the problem is or where to look.
Do my subcontractors need to download an app or create accounts?
No. Subcontractors simply scan a QR code with their phone camera and upload a photo of completed work. No app downloads, no passwords, no training required. They can verify repairs in seconds.
How does the AI verify that defects are actually fixed?
When a subcontractor uploads a completion photo, our AI compares it to the original defect image. If the repair is clearly visible (cracked grout replaced, hole patched, etc.), it's approved automatically. Anything uncertain gets flagged for your review.
Can I use this for projects already in progress?
Absolutely. You can start capturing defects at any stage of construction. Just photograph existing issues, add voice descriptions, and pin them to your floor plans. The system picks up wherever you are in the build.
Can I export reports?
Your defect data stays yours. Generate professional PDF reports anytime with one click, complete with photos, descriptions, and locations. Export for clients, surveyors, or your own records whenever you need them.
Can I mark up photos to highlight specific issues?
Yes. You can annotate defect photos directly on your phone—draw circles, arrows, or add text to pinpoint exactly what needs fixing. Subcontractors see your markups alongside the description and floor plan location, so there's no confusion about what the problem is or where to look.
Do my subcontractors need to download an app or create accounts?
No. Subcontractors simply scan a QR code with their phone camera and upload a photo of completed work. No app downloads, no passwords, no training required. They can verify repairs in seconds.
How does the AI verify that defects are actually fixed?
When a subcontractor uploads a completion photo, our AI compares it to the original defect image. If the repair is clearly visible (cracked grout replaced, hole patched, etc.), it's approved automatically. Anything uncertain gets flagged for your review.
Can I use this for projects already in progress?
Absolutely. You can start capturing defects at any stage of construction. Just photograph existing issues, add voice descriptions, and pin them to your floor plans. The system picks up wherever you are in the build.
Can I export reports?
Your defect data stays yours. Generate professional PDF reports anytime with one click, complete with photos, descriptions, and locations. Export for clients, surveyors, or your own records whenever you need them.
Can I mark up photos to highlight specific issues?
Yes. You can annotate defect photos directly on your phone—draw circles, arrows, or add text to pinpoint exactly what needs fixing. Subcontractors see your markups alongside the description and floor plan location, so there's no confusion about what the problem is or where to look.
Final thoughts
Defects shouldn't derail your handovers or damage your reputation. With free, AI-powered tracking from capture to verification, you can close out projects confidently—knowing nothing's been missed and every fix is proven complete.
Final thoughts
Defects shouldn't derail your handovers or damage your reputation. With free, AI-powered tracking from capture to verification, you can close out projects confidently—knowing nothing's been missed and every fix is proven complete.
Final thoughts
Defects shouldn't derail your handovers or damage your reputation. With free, AI-powered tracking from capture to verification, you can close out projects confidently—knowing nothing's been missed and every fix is proven complete.
Other Services
Other Services
Other Services
Sometimes the hardest part is reaching out — but once you do, we’ll make the rest easy.
Sometimes the hardest part is reaching out — but once you do, we’ll make the rest easy.
Sometimes the hardest part is reaching out — but once you do, we’ll make the rest easy.